PGS Software delivers top quality nearshore software development services, using best-in-class practices and processes to deliver game-changing solutions for its clients. With our modern offices and highest-grade IT infrastructure, we usually work in our own offices. In certain cases we are happy to dispatch our team and work with onsite-nearshore model for short periods at the beginning of the project to gather all necessary knowledge. At later stages we usually offer to continue with offsite-nearshore cooperation model, which we find the most cost-efficient the most effective in terms of long term team building.
First of all, PGS Software wants to walk in clients’ shoes. We begin with a detailed analysis of all business activities of a given client. This often involves sending our analysts to the site to look at the problem, but also to get the big picture of all business processes our solution could influence and be influenced by. Such business analysis gives us a proper understanding of the requirements we will be facing. At the end of this phase, we prepare a requirements specification document that is a base for defining project scope, schedule and cost.
The next phase involves the actual software development. A dedicated team is assigned to client’s project. Agile approach and SCRUM methodology lie at the core of our success. Daily SCRUM meetings, iterative approach and tangible functionalities delivered (bi)weekly address the most common headaches of outsourcing. Day after day, we are fully aware of project progress, issues to tackle, time spent on every single task. Our tools give us full knowledge about the past plus detailed insight into future tasks and necessary actions.
What we find crucial is that ALL of the information we have about project progress is also available to our clients. This means they have access to the same tools, the same reports, and the same development environments so that they can have a look and track the progress the same way we do. Transparency achieved this way means that not only we can reach out to the client whenever we have a question, but at any point the client may reach out to us to ask, get a comment or receive answer to whatever doubt may arise. At the end of this phase our client gets his desired solution – no exceptions to this rule.
For most companies, the relationship with the client would end here. But not for us. PGS Software’s approach to outsourcing and deep involvement proven during the initial project usually lead us to long-term cooperation. PGS Software’s services solve problems in a way all other problems should be solved. This is why our clients stay with us and entrust us with solution development they have never before considered possible for outsourcing. Because, in the end, as much as we appreciate the development process – what we deliver matters the most.