Blog All Machine Learning Business Analysis Consultancy Artificial Intelligence DevOps Solutions Architect Delivery Manager Rozwój w PGS Data science Cloud Software Development Quality Assurance Design News Events Customer Experience CX UX design 9 Techniques To Identify the Pain Points of Your Customer Experience As HubSpot defines it, Customer Experience is the impression your customers have of your brand as a whole throughout all aspects of the buyer's journey. It results in their view of your brand and impacts factors related to your bottom line – including revenue. So, in short, Customer Experience has a vital impact on your entire business. And since CX is such a complex (and important!) area, analyzing it from the perspective of your products isn’t easy. So, in this blog entry, we’re going to show you how you can identify it's pain points. Career DevOps Who Is a DevOps Engineer? (And How To Become One) A few years ago, precisely listing a DevOps’ responsibilities wasn’t necessary. The industry was totally different; software developers were often working as full-stacks, analytics, and even… testers! So, the role of a DevOps was defined more intuitively. But with the evolving IT market, the situation began to change. Not long… UX design UX writing What is UX Writing? (And Why You Should Invest In It) While the UX designer is still a relatively new profession, the UX writer is even newer. Yet, although its history is short, writing UX copy is by no means a niche job. In 2019, the team of UX writers at Booking.com grew from 20 to 60 people, and Google was hiring at least 100 UX writing contractors; moreover, many fortune 500 companies were hiring UX writers on senior positions. Currently, even smaller brands often employ at least one UX writer. In this blog post, we’re going to explain why you should too. quality Software Development Software Craftsmanship: Why Quality Will Save Your Business Although watching B-movies may be a lot of fun (who didn’t enjoy The Room!), low-quality products and services are often a pain. From the business perspective, they’re usually destined to fail. So why do so many companies develop poor software and expect it to succeed? In this blog entry, we’re going to explore the philosophy of Software Craftsmanship. Is quality really that important for digital solutions? Which industries are especially vulnerable and can lose a lot from poorly developed technology? Read on to find out! branding product design User Experience UX UX design 7 Tips to Improve Your User Experience Netflix. Zalando. Apple. What do these businesses have in common? They all design their products with a laser focus on their customers – and they’re practically living off that great user experience. Their seamless products never cease to delight. And you’re probably wondering: “How can my business get there too”?… Business Pivoting Pivot pivot talks pivoting Who Can Help You to Successfully Pivot Your Business? In our last entry about pivoting, we took a detailed look at the possibilities and benefits of changing your business model. Now we're going to talk shortly about the HOW. Business Partnerships Business Pivoting Giacom Pivot The Story of Giacom: How to Expand Your Brand with Successful Partnerships Some time ago, we had the pleasure of interviewing Steve Law from Giacom. We talked about the company’s latest results and operations. Below, you can read the excerpt from this interview. Search Try typing at least two letters. Try typing at least two letters. Popular posts 9 Techniques To Identify the Pain Points of Your Customer Experience Who Is a DevOps Engineer? (And How To Become One) What is UX Writing? (And Why You Should Invest In It) Software Craftsmanship: Why Quality Will Save Your Business «<...34567...102030...>»