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BigHand: Migrating to the Azure Cloud to Cater for Rapid Growth

To cater for rapid growth and offer its client’s cloud-based products, BigHand migrated its Matter Pricing solution to the Azure Cloud.

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Business Benefits

With BigHand Pricing and Profitability now available in the Cloud, BigHand has secured their leading position in the market as a provider of legal matter pricing software.

Continuous delivery to clients is now possible thanks to the automated deployment pipelines, meaning clients of BigHand Pricing and Profitability will receive regular updates.

  • In 15 months, BigHand Pricing and Profitability was moved to the Azure Cloud, with security being front and center of the development efforts.
  • Other areas of focus included integration with both cloud and on-premise Practice Management Systems (PMS), automated deployment and test coverage.

Business Need

With a fast growing client base, BigHand was looking for a technology partner to introduce cloud native products, starting with their Financial Productivity product BigHand Pricing and Profitability.

It was important to ensure that any changes made to the product in the Cloud would not negatively impact the on-premise solution.

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The expertise and guidance that PGS Software has catapulted us from an on-premise only solution to a secure, cloud-first product. PGS Software has worked on this project with us as a true technology partner and are seen as fellow BigHanders to our teams.

Adam Brinkman, Technology Director, BigHand

Project Details

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Azure Cloud, ETL, Single Sign On, Infrastructure Automation, Delivery Automation

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Terraform, Helm, Packer, ASP.NET MVC/Core, Angular, SQL Server, ElasticSearch, Logstash, Kibana

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Azure App Service, Azure Kubernetes Service, Azure Network, Azure Storage, Azure SQL Database, Azure Data Factory, Azure Monitor, Azure KeyVault, Azure Virtual Machine, Azure Active Directory , Azure DevOps, Identity Server, Sonar Cloud, WhiteSource, ZAProxy, OWASP ASVS

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3 software developers, 1 tester, 1 business analyst, 1 delivery manager

About the Client

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BigHand has over 3,600 clients and 810,000 users worldwide and is proud to offer advanced solutions and specialized domain expertise to optimize law firm operations and profitability. Supporting 82% of the Top 200 firms in the UK and 81% of Am Law 200 firms, BigHand actively listens and responds to client needs, which is demonstrated in its 2021 customer satisfaction score of 96%, and NPS score of +82.

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