Saving $80,000 on an insurance app with AWS

When one company wanted to improve their insurance underwriting app, they turned to the Amazon Web Services (AWS) Cloud to streamline their database and greatly improve their real-time service with new features and optimised efficiency.

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Business Benefits

The new system is much more efficient, giving insurance agents more options when dealing with applicants. It also offers a smoother experience that users can rely on to meet their exact needs.

  • Thanks to AWS & MySQL’s ‘read and point’ approach, the app never slows down during user requests
  • Optimising the database has made the service uncompromisingly fast
  • The inclusion of digital signatures adds much needed features for users, not found in competing products
  • Encoded audio allows the app to quickly access extensive records with ease
  • The microservice architecture ensures the service can be easily expanded and improved going forward

Results by Numbers


11+ TB

of recordings searched and processed



To encode 10 years worth of files

9 m

9 million

minutes of audio stored

20 sec

20 seconds

between call and final decision

Business Need

This particular app was built by the CEO himself and, due to his technical background, he knew moving to the Cloud was a must for expanding the project and keeping it competitive.

He had already experimented with a Cloud platform that wasn’t to his needs, but the versatility and variety of AWS convinced him to migrate over. Doing so also opened up new features and the possibility to continue expanding the product to meet the growing needs of insurance agents.

Project Details

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AWS Cloud, Amazon EC2, ECS Fargate, Twilio, Terraform, Programmable Voice, Programmable SMS, Programmable Chat

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Terraform, .Net, .Net Core, C#, MySQL

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Amazon EC2, Twilio, Amazon S3, SQS, DynamoDB, Amazon ElasticCache & Search, Lambda Function, API Gateway

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5 x Backend Developers, 2 x Mobile Developers, 2 x Manual Testers, 1 x Automated Tester

About the Client

The Client offers specialist software as a service (SaaS) solutions for insurance providers. Their solutions enable insurance providers and their agents to interview applicants in real time while collecting historical data to validate and confirm/deny their claims. To date, they have completed over a million applications

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