Product Design

Your one-stop-shop for seamless
design & high quality software.

Contact us
Made by:
Tomasz Foltman - UI Designer

Tomasz Foltman

UI Designer

Inspire me!
Tomasz Foltman

Overview

Our unique software industry know-how will guide you through a customisable, lean design and development process. In turn, you will gain a usable, growth-ready application that solves real issues and delivers the highest quality experience for users.

Statistically, 84% of your users are frustrated – we’ll help you learn what triggers them!

The Benefits of PGS Product Design

We offer our expertise in building scalable, usable products and great user experiences that provide endless possibilities for innovation.

Be one of only 12% of companies that are able to upsell to new users – successfully.

Boost Customer Loyalty

Boost Customer Loyalty

We’ll help you create a product your users will love – ensuring they keep coming back for more.

Build a Strong Brand Identity

Build a Strong Brand Identity

We will make sure that the tech behind your product will ensure its high performance.

Reduce Time-to-Market

Reduce Time-to-Market

Because we’re a one-stop-shop for product design and development – your app will make it to market much faster.

Future Plan – Value Roadmap

Future Plan – Value Roadmap

With us, you’ll get an amazing product as well as an action plan that’ll help put its best foot forward in the future.

Reduce Customer Complaints

Reduce Customer Complaints

Being aware of your users’ unique needs and behavioural rationales will allow you to exceed their expectations.

Product Design
Services

New products

Product Vision Definition - Workshop

An on-site meeting with you and your team to define the business vision, the target user group, the key product scenarios, and product value distribution.

Product Insight Analysis

An in-depth interview and analysis, presenting the collected knowledge, understanding, problems, and insights – as well as a report detailing how to address and alleviate any potential issues to meet users’ needs.

Existing products

Product Design Refresh – Deep Dive Workshop

An on-site meeting with you and your team to dive deeper into the context, the symptoms, the target user group, and the product’s goals, in order to figure out the best solution to meet your business objectives.

Product Health Review

An in-depth UX audit of your product, which covers: usability, experience, engagement, and conversion. Our experts will apply their practical knowledge to score your design problems, through the use of design heuristics, and will help you identify quick wins.

Usability Testing

A thorough product evaluation and a meticulously prepared analysis that illustrates existing problems and provides relevant insight into how to solve them.

Product Vision Definition - Workshop

An on-site meeting with you and your team to define the business vision, the target user group, the key product scenarios, and product value distribution.

Workshop Agenda

Time

  • 1-2 days on-site
  • 3-4 days off-site for prep & summary

Team

  • You: Product Owner/Product Manager, Marketing Manager, Technical Representative, Key Contact Person
  • Us: UX Designer, Business Analyst, Visual Designer, Developer, Project Manager

Place

  • on-site (recommended)
  • off-site prep & summary

Your Pain Points

You’d like to create a new product but you’re struggling to define the product’s scope, target group, and the delivered value.

Goals

  • Business foundation for the product design process
  • Key problems that the product will aim to solve
  • Business case, target group, and a high-level initial scope
  • Structured information collected across your organisation

Business Results

  • The initial product design scope
  • An investment scope estimate
  • A business model canvas
  • User personas
  • A value proposition canvas
  • User journeys
  • A summary report of outputs
  • A list of action items
  • The recommended next steps

Product Insight Analysis

An in-depth interview and analysis, presenting the collected knowledge, understanding, problems, and insights – as well as a report detailing how to address and alleviate any potential issues to meet users’ needs.

Your Pain Points

You have to define your target group and gain in-depth understanding into how users will interact with your product, in order to address their needs and better align your business goals with their expectations.

Goals

To gain in-depth understanding into:

  • How your product will be used
  • Users’ behavioural rationales
  • Users’ priorities

Business Results

  • A list of insights and problems, supported by real user quotes
  • An expert analysis of observed insights and problems
  • An actionable set of identified low-hanging fruits
  • An interview scenario
  • A digital and physical findings report

Product Design Refresh – Deep Dive Workshop

An on-site meeting with you and your team to dive deeper into the context, the symptoms, the target user group, and the product’s goals, in order to figure out the best solution to meet your business objectives.

Workshop Agenda

Time

  • 2 days on-site
  • 3-4 days off-site for prep & summary

Team

  • You: Product Owner/Product Manager, Marketing Manager, Technical Representative, Key Contact Person
  • Us: UX Designer, Business Analyst, Visual Designer, Developer, Project Manager

Place

  • on-site (recommended)
  • off-site prep & summary

Your Pain Points

You’d like to enhance your product’s aesthetic and usability, as you’ve noticed that your user base is shrinking. Alternatively, perhaps, you have an idea for a new module but you’re struggling to define its scope and delivered value.

Goals

  • To define key problems
  • To reorganise existing knowledge
  • To define the business case, target group, and initial scope
  • To structuralise information across your organisation

Business Results

  • The initial product design scope
  • User personas
  • Empathy maps
  • User journeys
  • A rough sketch of ideas
  • An investment scope estimate
  • A summary report of outputs
  • A list of action items
  • The recommended next steps

Product Health Review

An in-depth UX audit of your product, which covers: usability, experience, engagement, and conversion. Our experts will apply their practical knowledge to score your design problems, through the use of design heuristics, and will help you identify quick wins.

Your Pain Points

Your product isn’t doing as well on the market as it should be. You’re concerned about its usability, ergonomics, information overload, and conversion.

Goals

  • To understand your product’s full potential
  • To be able to optimise it in line with the review’s findings

Business Results

An in-depth digital and physical report, which contains:

  • A list of problems users struggle with while using your product
  • Expert recommendations on how to solve problems
  • The next steps for further improvements

Usability Testing

A thorough product evaluation and a meticulously prepared analysis that illustrates existing problems and provides relevant insight into how to solve them.

Your Pain Points

You’re suffering from user churn and struggling to define and, hence, address users’ needs. Your user base is losing interest in your product and very few of them are converting into customers.

Goals

  • To gain an in-depth understanding of how your product is used
  • To learn which aspects of your product are causing usability friction
  • To become equipped with the knowledge to optimise your solution

Business Results

Thanks to our testing scenarios, you’ll get:

  • A detailed analysis of your users’ behaviours
  • Usability testing recordings
  • A list of friction points, supported by real user feedback
  • An expert analysis of observed problems
  • An actionable set of identified low-hanging fruits
  • A short video overview of major findings
  • The user test scenario

What Will You Get?

Workshop Materials

Workshop Materials

Materials that will structure gained insights and help you decide about future investments e.g. a business model canvas, user personas, a value proposition canvas, etc.

Review Summary

Review Summary

A report containing a prioritised list of problems consumers struggle with, the solutions to those problems, and recommended next steps.

User Testing Recordings

User Testing Recordings

Videos of user testing sessions that will help you see first-hand how your product performs on a daily basis with real users.

Design Meets Technology

Unlike design agencies, we understand the technology that drives your product. We guide you through the pitfalls and show you how to get the most from both the technology and the design – ensuring you get the best value for your money.

Discovery Process

We’ll learn about your pain points and key business objectives to jointly discover the best way forward.

Custom Design Implementation Guide

We’ll prepare a custom incremental offer to guide you through all of the service stages: discovery, consulting, delivery, and maintenance.

A-Z Product Delivery

We’ll deliver all the key aspects of your product from A-Z. With us, you can rest assured that everything will be taken care of.

Services Tailored to Your Needs

With your business goals and budget in mind, we’ll propose either a custom end-to-end product delivery journey, or one of our key services.

Product Maintenance

Once your product is ready, we’ll look after it to make sure it continues to meet the high standards according to which we’ve created it.

How We Work

Our unique process:

How others do it:

Our unique process:

Real problems are the driver of the effort & decisions

How others do it:

Technology is the driver of the effort & decisions

Our unique process:

Decisions are guided by business value

How others do it:

Decisions are guided by organisation value

Our unique process:

Work prioritisation is focused on business flexibility

How others do it:

Work prioritisation is focused on implementation speed

Our unique process:

Awareness is enriched with user observations and facts

How others do it:

Awareness is limited only to the past experience and knowledge

Meet Our Experts

Krzysztof Piwowar - Experience Design Consultant, Design Manager

Krzysztof Piwowar

Experience Design Consultant, Design Manager

He’s been focusing on digital solutions for over 13 years. On a daily basis, he helps to define, build, and deliver products and services, which combine users’ needs and business goals. He specialises in shaping effective communication as part of the design process in product and design teams. In the past, he was involved in designing scalable enterprise solutions (on-premise, data centre, Cloud) for the software development industry. A keynote speaker at various UX conferences (i.e. World Usability Day in Poland, ADMA Engage in Melbourne and Sydney) and co-author of the book: “E-marketing in action”.

Expert's details

Marcel Mitraszewski - UX Researcher, UX Designer

Marcel Mitraszewski

UX Researcher, UX Designer

With a background in Psychology and over 5 years of professional experience, he has worked in digital entertainment and IT industries, overseeing various Human-Computer Interaction research projects. Over the last few years, he has helped to translate user needs into conscious data-driven design decisions. He has also spoken at numerous conferences and webinars as well as lectured at the University of Social Sciences and Humanities.

Expert's details

Rafal Baran - Visual & UX Designer

Rafal Baran

Visual & UX Designer

He has been working with design on all possible levels and pushing development teams to the limit for over 8 years. Nowadays, he focuses on creating and ensuring the highest quality, accessible UI/UX for digital products. Meeting clients’ business goals and ensuring great user experience and satisfaction is his top priority.

Expert's details

Product Design Case Studies

Flyly App
Fly easily & enjoyably

Flyly is a smart Virtual Boarding Pass (VBP) that allows you to stay up-to-date throughout your trip by serving as your personal travel adventure guide.

read case study

WeCare App
Save on insurance & improve your driving

WeCare connects the latest technology with exceptional user experience to make you a better, smarter, and safer driver - all while helping you save money on car insurance.

read case study

Get Quote

Call us at +48 71 798 2699 or use the form below: